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MagicINFO Server Ports

MagicINFO uses a set of network ports for communication between the server, the devices, and the management clients. Which ports you need to open depends on where the server runs.

For a full explanation of which port a display needs and how to test it, see MagicINFO ports explained: 7001, 7002, 443 and the screen.

Self-hosted (on-premise) server​

Open the following inbound ports on the server host so that devices and clients can reach it:

PortUsed for
7001Web service and RM agent communication
7002 (SSL)Web service and RM agent communication
21FTP service
990 (SSL)FTP service
17001–17100FTP passive-mode data ports (whether passive mode is needed depends on the network configuration)
5800VNC
5500VNC
5901VNC
7000Video streaming

Hosted (cloud) server​

When the server is hosted externally, the client and device network only needs to allow the following outbound ports:

PortUsed for
5500VNC
5901VNC
7001HTTP
7002HTTPS
21FTP
23SFTP
990 (SSL)FTP