Skip to main content

Approve New Devices from the Unapproved List

In practice
  • MagicINFO identifies each display by its MAC address. Some models send their serial number late, minutes or even hours after first contact, and serials copied from labels often mix up O/0 and I/1, so match displays by MAC. See Finding a Device's MAC Address.
  • A display that returns to a server that still holds its record skips Unapproved and goes back to its old group. If it is missing here, search Device > All for its MAC.
  • An unapproved display cannot take commands, so approve it before you try to change its settings or server address.

Content of this page may differ in MagicINFO Cloud.​

Check and enable the devices that are connected to MagicINFO Server but not authorized. Click icon(Device) on the main menu bar.

  1. Click Device > Unapproved. Unapproved devices appear.
  2. Select a device and then click Approve. A Device Approvalwindow appears when a device can be authorized.
  3. Specify the name, group, location and expiration date. Click OK. The device has been authorized.
  • To keep a unauthorized device, select the device and click Delete.
  • To authorize multiple devices of the same model, select devices and click Approve. If you enter representative names of devices, the device names are saved in the "representative name_(sequence number)" format.
  • To add devices in a new group, first create a group. For details related to the group, see Managing devices by group.