General vs Organization Administrators Explained

MagicINFO Server has a three-tier structure.

In practice

• Anything created through the REST API belongs to the user whose token made the call. Content and playlists created with the general administrator's token land outside the organization, so its administrator sees an empty list. Script as a user of the target organization.
• SMTP is set per organization. Password-reset mail for a user only works if that user's own organization has SMTP configured; see password-reset e-mail not arriving.
• Automatic Time Zone (SPlayer) is server-wide, with no per-organization override. On a server shared by organizations in several time zones, leave it off.

MagicINFO Server general administrator

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A general administrator account is created when MagicINFO Server is installed.

• The general administrator can create organizations on MagicINFO Server, as well as access and edit all user and content file information.
• The general administrator can authorize, delete and rearrange all devices added to MagicINFO Server. The general administrator account ID is “admin” and cannot be changed. The password entered at the time of MagicINFO Server installation is used as the password.

Organization

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Organizations are the largest user category units created by MagicINFO Server's general administrator. One administrator account is created per organization. This administrator is referred to as an organization administrator.

• An organization administrator can add or edit groups, users and content files in their organization.
• Organization administrators cannot access information not pertaining to their own organization.

Group

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Groups are sub-units of organizations. No administrator has been specified. Group users are assigned roles by the organization administrator.

• Group users can access menu items authorized by the organization administrator.
• Group users cannot access information not pertaining to their own groups.

Comparison between general administrator and organization administrator

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Privileges	General administrator	Organization administrator
Organization management	O	X
Group management	O	O
Device approval	O	X
User management	Authorized to edit organizations, groups and roles of all users	Authorized to edit groups and roles of users under an organization where an administrator has privileges.
Remote Job	Authorized to control all devices	Authorized to control devices under on organization where an administrator has privileges.
Information access	All information provided in the program	Information of an organization where an administrator has privileges